Question 1

How do I get started with Mamba Host?

Accepted Answer

Getting started is simple! Choose your desired service from our plans page, select your preferred plan, complete the checkout process, and your server will be instantly deployed. You'll receive login credentials via email within 1-2 minutes. Access your control panel to configure and launch your server.

Question 2

How long does it take to set up my server?

Accepted Answer

Your server is deployed instantly after payment confirmation. Most servers are fully operational within 1-2 minutes, including automatic configuration, panel access setup, and all necessary resources allocated. You can start using your server immediately.

Question 3

What games and services do you support?

Accepted Answer

We support 15+ popular games including Minecraft (Java & Bedrock), FiveM, RedM, Rust, CS2, Arma 3, Arma Reforger, Squad, Assetto Corsa, and more. We also offer Discord bot hosting with Node.js and Python support. Check our game servers page for the complete list.

Question 4

Do I need technical knowledge to use your services?

Accepted Answer

No technical expertise required! Our intuitive control panel makes server management easy for beginners. We provide one-click installers for mods and plugins, automatic backups, and comprehensive documentation. For advanced users, we offer full FTP/SFTP access and SSH for complete control.

Question 5

Can I try before I buy?

Accepted Answer

While we don't offer free trials, we do provide a 48-hour money-back guarantee on all new purchases. If you're not satisfied with our service within the first 48 hours, contact our support team for a full refund, no questions asked.

Question 6

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and various other payment methods through our secure billing portal. All payments are processed securely with industry-standard encryption.

Question 7

How does billing work?

Accepted Answer

Services are billed monthly on a recurring basis. Your subscription automatically renews each month on your billing date. You can cancel anytime through the billing portal, and your service will remain active until the end of your current billing period.

Question 8

Can I upgrade or downgrade my plan?

Accepted Answer

Yes! You can upgrade or downgrade your plan at any time through the billing portal. Upgrades take effect immediately and you'll be charged a prorated amount. Downgrades will apply at the start of your next billing cycle, and you'll receive a prorated credit.

Question 9

Do you offer refunds?

Accepted Answer

Yes, we offer a 48-hour money-back guarantee on all new purchases. If you're not satisfied with our service within the first 48 hours, contact our support team for a full refund. After the 48-hour window, refunds are considered on a case-by-case basis for service issues.

Question 10

Are there any setup fees or hidden costs?

Accepted Answer

No! There are absolutely no setup fees, hidden charges, or surprise costs. The price you see is the price you pay. All features, DDoS protection, backups, and support are included in your plan at no extra cost.

Question 11

Can I cancel my subscription anytime?

Accepted Answer

Yes, there are no long-term contracts or cancellation fees. You can cancel your subscription at any time through the billing portal. Your service will remain active until the end of your current billing period, and you won't be charged again.

Question 12

What kind of support do you provide?

Accepted Answer

All plans include email support with responses within 24 hours. We offer comprehensive documentation, setup guides, and troubleshooting resources. Our support team can help with server configuration, technical issues, billing questions, and general guidance. We're here to ensure your success!

Question 13

Do you provide DDoS protection?

Accepted Answer

Yes! All our plans include enterprise-grade DDoS protection at no extra cost. Our advanced mitigation systems automatically detect and neutralize DDoS attacks in real-time, keeping your server online and protected. We monitor traffic 24/7 to ensure maximum uptime.

Question 14

How do backups work?

Accepted Answer

We provide automated daily backups for all servers at no additional cost. Backups are stored securely in geographically separate locations. You can also create manual backups anytime through the control panel. Restore from any backup with one click - the entire process takes just minutes.

Question 15

What is your uptime guarantee?

Accepted Answer

We guarantee 99.9% uptime backed by our Service Level Agreement (SLA). Our infrastructure runs on enterprise-grade hardware with redundant power, network connectivity, and cooling. If we fail to meet the 99.9% uptime commitment, you're eligible for service credits.

Question 16

Can you help me migrate from another host?

Accepted Answer

Yes! We offer free migration assistance. Provide us with your current server files and database, and we'll handle the transfer to Mamba Host. Contact our support team with your migration details, and we'll guide you through the process to ensure zero downtime.

Question 17

What if my server crashes or has issues?

Accepted Answer

Contact our support team immediately through email. Provide details about the issue, and we'll investigate promptly. Our control panel includes automatic crash detection and restart capabilities. Most issues are resolved within hours, and we work around the clock to ensure your server runs smoothly.

Deploy Game ServersInstantly with Mamba Host

Choose Your Game

Minecraft Java

Minecraft Java

Minecraft Bedrock

Minecraft Bedrock

FiveM

FiveM

RedM

RedM

Rust

Rust

Counter Strike 2

Counter Strike 2

Arma 3

Arma 3

Arma Reforger

Arma Reforger

Squad

Squad

Assetto Corsa

Assetto Corsa

Assetto Corsa Competizione

Assetto Corsa Competizione

Discord Bot Hosting

Discord Bot Hosting

Join Our Discord Community

What you can expect with Mamba Host

Infrastructure

Enterprise Dell servers

Container isolation

Fast storage tiers (SSD/SAS)

Mamba Host Web Panel access

Spin up your server today

Frequently Asked Questions